The Shifting Outlook for Airports in South East Asia, with Shantanu Gangakhedkar, Frost & Sullivan

“Airports are making changes in their operation plans and strategies to adapt and inculcate the learnings of the last two years.” The airport sector continues to undergo a transformation as traffic flows recover, intelligent technology adoption accelerates and consumer expectations shift. This week, Gary and Hannah welcome KL-based Shantanu Gangakhedkar, Senior Consultant for Aerospace & Defence with Frost & Sullivan. Shantanu has authored a new White Paper entitled "Future of Airports and Growth Opportunities: Sustainability & Digitization". In a broad-ranging chat, we discuss the air travel recovery in South East Asia and Asia Pacific in the first half of 2023, and the outlook for the rest of the year. We go behind the scenes at the region's airports to discuss the developing trends in F&B (including in-airport food deliveries), duty free retail, biometric applications and baggage handling technology. Shantanu also covers the steps airport operators are taking to achieve net-zero targets. Plus, we assess the outlook for smaller and regional airports in this unfolding new era in travel.